BUILD TIME: Build time for most items is 5-10 business days unless otherwise stated in the item description.
PAYMENT: All orders are charged 100% when the order is placed.
CC/DEBIT PROCESSING: Credit cards are accepted through the web store. Credit card orders can also be manually processed over the phone... (620) 392-0311. No other forms of payment are accepted.
SHIPPING:You will receive a tracking number in an email when your order ships.
WARRANTY: Ryman Leather Goods guarantees our products against defects in material and craftsmanship, to the original purchaser, with the exception of normal wear, or abuse, or alteration by the customer, for a period one year from the date of purchase. Should a problem arise with one of our products within this time frame, please contact us for further instruction.
RETURNS: At Ryman Leather Goods, there are no long manufacturing lines churning out 'one size fits most' generic items. Every item is built-to-order, by Jason Ryman, with great care and attention to detail. Because of this highly specialized, custom approach to holster making, all returns are subject to a 25% restock fee. Items with add-ons (suede lining, texture, etc.) are not returnable. The only exception is if we send you the incorrect item. If the mistake is ours, we'll make it right. If you would like to return your item, please email within 3 days of receiving your order and you will be issued an RMA#. Return S&H is not refundable.
ORDER CANCELLATION FEE: You may cancel your order within 1 day of order placement. If you choose to cancel your order, a 3.5% cancellation fee will be withheld from your refund.